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FAQ

Frequently asked questions

Check-in starts at 4 PM, and check-out is by 10 AM. Early check-in or late check-out may be possible, but please check with us in advance.

Yes! Children and infants are more than welcome. Just let us know if you need a cot or high chair and we’ll do our best to accommodate.

As much as we love animals, pets are not permitted at the apartment.

No, this property is for quiet stays only. Parties or events are not allowed, and violating this rule will lead to police notification.

For safety reasons, the fireplace and barbecue are not available for guest use.

At check-out (by 10 AM), please:

  • Place used towels on the bathroom floor

  • Run the dishwasher or wash dishes by hand

  • Take out the rubbish (bin under the sink)

  • Turn off lights and the stove

  • Return furniture to its original place

  • Lock up and return the key to the keybox

This depends on availability. Let us know in advance and we’ll do our best to accommodate, but we can’t always guarantee it.

We offer a 100% refund if you cancel at least 24 hours before your check-in time. If you cancel within 24 hours, the first night is non-refundable, but the remaining nights will be refunded.

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